Is customer service rare in today's capitalistic society? According to a survey in USA Today, Customer Service is the #1 reason people choose to stay with a company long-term. Customer service is a series of activities designed to enhance the level of customer satisfaction ? that is, the feeling that a product or service has met the customer expectation.
Thursday, May 08, 2008
Customer Service
Is customer service rare in today's capitalistic society? According to a survey in USA Today, Customer Service is the #1 reason people choose to stay with a company long-term. Customer service is a series of activities designed to enhance the level of customer satisfaction ? that is, the feeling that a product or service has met the customer expectation.
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